‘Perfect storm’ for retail sector Posted Date: 12/03/2012 By Inside Retail Australian retailers are in for a white knuckle ride in 2012… This year promises to be another year of living precariously for retailers, with the perfect storm brewing over … Continue reading
Net prophets: online retail is simply soaring July 29, 2011 Illustration: Kerrie Leishman. Ilustration: Kerrie Leishman. At last someone with access to the finer details of how much we spend online has undertaken the massive task of churning through the … Continue reading
When ‘no service’ is ‘great service’ Posted Date: 27/04/2011 By Jon Bird Once upon a time, the words ‘personal’ and ‘service’ went hand in hand. ‘Service’ was delivered by living, breathing humans and department stores did it better than anyone. … Continue reading
