How can I retain my customers once I have acquired them? – Practicology

There are lots of ways to hold onto your customers once they have done business with you once. Here are just some examples to consider: You could introduce a loyalty scheme to encourage repeat purchases, or offer a discount off their next purchase after they have bought for the first time. Introduce special offers, event driven promotions or personalised offers based on their previous buying habits. The techniques you use will depend on the type of business you have and the type of customers you attract.